Return Policy
Customer Satisfaction Guaranteed
At Shift Happens, your satisfaction is our priority. If you are not completely happy with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Just ensure the item is in its original packaging and unused. Our returns process aims to be straightforward and hassle-free, for that reason, we encourage you to contact our customer service team for assistance with your return. We believe in the quality of our games and stand behind our products.
Refunds and Exchanges Process
To initiate a return, simply contact our customer service team with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original payment method. For exchanges, we’ll gladly replace your item, subject to availability. Please allow processing time as refunds may take several days to appear in your account due to your financial institution's policies.
Contact Us for Support
For any questions or concerns regarding our Return Policy, feel free to reach out to us via email or phone. We are here to assist you and ensure a pleasant shopping experience.